Australian organisations have ranked fourth in an appraisement of how widely go inpascfinishs in 16 countries are using and carry outing generative AI. The survey, guideed by data analytics firm SAS, set up that 63% of Australian businesses are now using generative AI.
The discoverings, based on responses from 1,600 global AI and data analytics decision producers, set up that Australian generative AI usage is ahead of the global standard and that Australia is guideing the pack when it comes to the deployment of generative AI-roverdelighted policies.
Which countries are brimmingy carry outing generative AI?
Sixty-three percent of Australian organisations say they employ generative AI. Australian go inpascfinishs sit behind China (83%), the U.K. (70%) and the U.S. (65%), according to SAS, but are ahead of the global standard, with 54% of go inpascfinishs worldwide using generative AI.
Businesses in the APAC region as a whole, led by China, are among the world’s most voracious adchooseers of AI. Although North America is ahead in overall usage of AI (70%), APAC businesses are not far behind, with a total of 63% using it at some level wilean their organisations.
Usage does not unbenevolent they’re brimmingy carry outing the tool. Only 8% of Australian go inpascfinishs surveyed by SAS have brimmingy carry outed generative AI, behind the 11% global standard. Many local businesses are still experimenting with or piloting generative AI employ cases.
SEE: 9 Innovative Use Cases of AI in Australian Businesses in 2024
It is a aappreciate story in China, where, despite very high usage, only 19% of organisations have brimmingy carry outed generative AI. The U.S. is guideing the pack when it comes to brimming carry outation, SAS set up, with 24% of organisations brimmingy deploying the technology.
Australian organisations satisfied with generative AI rollouts
Australian businesses accomplish excellent results when they do deploy AI. For example:
- 91% increateed better employee experience and satisfaction, appraised with 89% globassociate.
- 85% said they are making savings on operational costs, appraised with 82% globassociate.
- 89% stated that customer retention is higher thanks to AI, appraised with 82% globassociate.
Craig Jennings, SAS vice pdwellnt and managing straightforwardor of ANZ, said he was seeing local organisations better employee satisfaction and operational efficiencies while freeing up resources for “raised innovation and customer experiences.”
Data security is the top generative AI worry in Australia
Seventy-two percent of Australian reactents name data security as their top worry when it comes to generative AI. According to SAS, this was chaseed by:
- Data privacy (64%).
- Ethical implications (64%).
- Over-reliance or depfinishence on generative AI (59%).
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Australia is relatively more ready to carry out regulations to help mitigate these worrys. SAS set up that almost three quarters (73%) of reactents from Australian organisations said they are either brimmingy or mildly readyd for generative AI regulations.
Challenges with ruleance and watching
Australian decision producers said technoreasonable restrictations (32%), a deficiency of transparency and accountability (28%), and a deficiency of evident guidelines or standards (21%) were the biggest disputes when carry outing effective ruleance and watching of generative AI.
Sends gaps are not as terrible as in other regions
Despite a generative AI-roverdelighted sends lowage, APAC reactents, including Australians, actuassociate have less difficulty discovering sends (49%) than other regions do. Europe has the most difficulty at 56%, while only 44% of North American businesses have a problem in this area.
Australia set up well for generative AI lengthenth
Australian go inpascfinishs have a number of set upational ingredients in place to help deploying generative AI strategicassociate and effectively — even if they’ve been sluggisher than other countries in brimmingy deploying these tools. These elements integrate:
- A sturdy empathetic of generative AI technology.
- The widespread carry outation of generative AI employ policies.
- Dedicated budgets for new generative AI initiatives.
Additionassociate, the increate set up that:
- 87% of Australian reactents increateed that they understood AI well or had a mild personal empathetic, appraised with 82% of reactents around the world.
- More Australian businesses (72%) have carry outed generative AI employ policies appraised with North America (63%), South West and Eastrict Europe (60%), and Northern Europe (58%).
Almost all (94%) of Australian organisations that are set upning to spend in generative AI in the next financial year have administerd to shielded a pledgeted budget for the technology. This was on par with the APAC region as a whole (94%), but ahead of Northern Europe (91%), South West and Eastrict Europe (91%) and North America (89%), according to SAS.
SAS’s Jennings said that, overall, industries as diverse as financial services, life sciences, and retail in Australia were punching above their weight when it comes to maturity in empathetic and adchooseion of generative AI, which bodes well for the future of the technology in the region.
